Students

Start a free trial

Written by Bradley
Updated this week

Start a lesson with a tutor

How to find an expert tutor using our advanced matching system

Written by Cindy Le
Updated over a week ago

How do I chat with a librarian?

Library tutoring with a librarian

Written by Abigail
Updated over a week ago

How do I upload a file?

Uploading a document or assignment prompt

Written by Abigail
Updated over a week ago

Can I get free tutoring?

Written by Bradley
Updated over a week ago

Subjects 📚

Written by Cindy Le
Updated over a week ago

Can I schedule a lesson?

Lesson scheduling in advance, lesson appointment

Written by Abigail
Updated over a week ago

No tutors available 😞

Written by Bradley
Updated over a week ago

Pricing 💸

Written by Cindy Le
Updated over a week ago

How do I add a promo code?

Written by Bradley
Updated over a week ago

Why was I charged for a 15 minute lesson?

Billing, 15 minute lesson charge

Written by Abigail
Updated over a week ago

Which payment methods can I use?

How students can pay for tutoring

Written by Bradley
Updated over a week ago

Declined charges and failed payments

Written by Bradley
Updated over a week ago

Why was I charged $1 on my card?

Authorized charges on credit or debit card

Written by Cindy Le
Updated over a week ago

When am I charged?

Written by Cindy Le
Updated over a week ago

Can I request a refund?

Written by Cindy Le
Updated over a week ago

View your membership plan and usage

Written by Cindy Le
Updated over a week ago

Exceeding your membership plan minutes

Also known as "overage minutes"

Written by Cindy Le
Updated over a week ago

Do my monthly tutoring minutes rollover?

Written by Cindy Le
Updated over a week ago

How do I change my membership plan?

Written by Cindy Le
Updated over a week ago

How do I cancel my membership plan?

Written by Cindy Le
Updated over a week ago

ACT Course

Written by Cindy Le
Updated over a week ago

GRE Course

Written by Cindy Le
Updated over a week ago