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Students
Students
28 articles in this collection
Written by
Myles
and
Laura
Getting Started
How to connect with a tutor you've previously worked with
Written by
Laura
Updated over a week ago
How to search for a tutor by subject
Written by
Laura
Updated over a week ago
Why won't my document upload?
Uploading to the Writing Lab
Written by
Laura
Updated over a week ago
How do I submit a paper for review?
How to submit a paper to the Writing Lab
Written by
Laura
Updated over a week ago
How do I retrieve my paper review?
Retrieving a reviewed paper
Written by
Laura
Updated over a week ago
Getting a Tracking/Confirmation # for Paper Review
Written by
Laura
Updated over a week ago
Start a free trial
Written by
Myles
Updated over a week ago
Start a lesson with a tutor
How to find an expert tutor using our advanced matching system
Written by
Laura
Updated over a week ago
How do I chat with a librarian?
Library tutoring with a librarian
Written by
Laura
Updated over a week ago
How do I upload a file?
Uploading a document or assignment prompt
Written by
Laura
Updated over a week ago
Can I get free tutoring?
Written by
Myles
Updated over a week ago
Subjects 📚
Written by
Laura
Updated over a week ago
Can I schedule a lesson?
Lesson scheduling in advance, lesson appointment
Written by
Laura
Updated over a week ago
No tutors available
Written by
Myles
Updated over a week ago
Payment
How do I add a promo code?
Written by
Myles
Updated over a week ago
Why was I charged for a 15-minute lesson?
Billing, 15 minute lesson charge
Written by
Laura
Updated over a week ago
Which payment methods can I use?
How students can pay for tutoring
Written by
Myles
Updated over a week ago
Declined charges and failed payments
Written by
Myles
Updated over a week ago
When am I charged?
Written by
Laura
Updated over a week ago
Why was I charged $1 on my card?
Authorized charges on credit or debit card
Written by
Laura
Updated over a week ago
Can I request a refund?
Written by
Laura
Updated over a week ago
Membership
View your membership plan and usage
Written by
Laura
Updated over a week ago
Exceeding your membership plan minutes
Also known as "overage minutes"
Written by
Laura
Updated over a week ago
Do my monthly tutoring minutes rollover?
Written by
Laura
Updated over a week ago
How do I change my membership plan?
Written by
Laura
Updated over a week ago
How do I cancel my membership plan?
Written by
Laura
Updated over a week ago
Test Prep
ACT Course
Written by
Laura
Updated over a week ago
GRE Course
Written by
Laura
Updated over a week ago