When a student asks us to match them with a tutor the process works as follows:
- We broadcast that lesson request (along with a description and any attachments) to qualified tutors.
- If a tutor is able to help the student, he/she will claim the lesson (lesson expires after a few minutes).
- Both the student and tutor will be sent to the 'Waiting Room' where the student can set up a payment method if they haven't already and determine if they'd like to proceed to the lesson space.
- Once the student clicks 'Enter Lesson', both the student and the tutor will be sent to the lesson space where they can communicate via audio/video chat, virtual whiteboard, text editor, screen sharing and much more.
Note: only the student is able to initiate a lesson.