If your sound or microphone is not working in the lesson space, please ensure that you have enabled audio/video on your Chrome browser.
Enabling Audio/Video on Chrome:
1. Click the Lock icon on the leftmost side of the address bar when you are on https://tutorme.com.
2. Make sure both ‘Microphone’ and ‘Camera’ are ‘Allowed by you’.
Enabling Audio/Video on Safari:
- On your Mac, choose the Safari menu and select Preferences
- Select Websites
- Select Microphone
- Select the checkbox next to the website to allow it to access the microphone
- Select Camera
- Select the checkbox next to the website to allow it to access the camera
Enabling Audio/Video on Firefox:
- Click the Menu button and select Preferences
- Click Privacy & Security from the left menu
- Scroll down to the Permissions section
- Click the Settings button for the Microphone option
- Enter the website URL in the Search field for the site that you want to access your microphone
- Press the Enter key.
- Click the Save Changes button.
- Click the Settings button for the Camera option
- Enter the website URL in the Search field for the site that you want to access your camera
- Click the Save Changes button.