For students on trial, you are charged if you exceed your free 30 minutes trial at 50 cents per additional minute. Unused free trial minutes expire after 3 days. Additionally, If you do not cancel or change your plan within 3 days of starting the trial, you'll be charged for the 4-hour plan monthly. This gives you a great per-minute price in comparison to the pay-as-you-go plan.
For students with a membership, we charge them monthly, which is every 4 weeks (28 days). You can see your renewal date/time on your billing page. You can check the exact time it renews if you hover over the date. Charges are processed up to 30 minutes before the renewal time.
For students on pay-as-you-go or for overage minutes, you will be charged as soon as a lesson is completed.
TutorMe sends out email receipts for every successful charge to make customers aware of the charges made to their accounts.