Students who start a free trial are charged for a monthly membership plan after the trial period ends if he or she doesn't cancel their membership by downgrading to pay-as-you-go, which disables recurring charges on your account and only charges you for minutes you use.
TutorMe does not give refunds to student who 'forgot' to cancel their membership. Refunds are not given for unused tutoring minutes as these minutes do not roll over to the next usage period.
Tutor Satisfaction Guarantee
Your first lesson of tutoring is protected by our Tutor Satisfaction Guarantee. If you're unsatisfied with your first lesson, please contact us immediately so we can look into it and issue you a refund.